Patient Continuity
TCM is a course of treatment, not a single visit. Continuity tracks each patient's progress, flags those who drift away, and helps you bring them back before they're lost.
Included on every plan — Essentials, Professional and Clinic
A patient misses their follow-up and you only realize weeks later — if at all.
You have no system to know who's drifting away until they've already gone to another practitioner.
Re-engaging lapsed patients feels awkward, so you don't do it, and they never come back.
Treatment milestones
See where each patient is in their treatment cycle — session 3 of 12, halfway through, nearing review. You know who's on track and who's falling behind.
Progress tracking
Symptom severity over time, session outcomes, patient feedback. The trajectory of care is visible at a glance, not buried in notes.
At-risk patient alerts
Patients who missed their last appointment or whose next session is overdue are flagged automatically. You see who needs attention before they're lost.
Automated re-engagement
Gentle, professional reminders to patients who've drifted — not generic marketing, but a clinical nudge that their next session is due. You stay in touch without chasing.
Missed appointment tracking
No-shows and cancellations are logged per patient. You see who's reliable, who's not, and can adjust your booking policy accordingly.
Care status management
Active, paused, completed, archived. You control each patient's care status, and non-active patients are excluded from reminders so you never message someone who's finished treatment.
Set the treatment plan
When you start a patient, set the total sessions and frequency. Continuity tracks progress against the plan automatically.
Monitor the dashboard
See who's on track, who's at risk, and who's overdue. One screen, no spreadsheets.
Re-engage with one click
Send a professional reminder to patients who've drifted. They come back, your schedule fills, your outcomes improve.
Is Continuity included in my plan?
Yes. Continuity is included on all three plans — Essentials, Professional and Clinic — at no extra cost.
How does it know a patient is at risk?
Continuity tracks each patient's treatment plan against their actual appointments. If a patient misses a session or their next appointment is overdue, they're flagged as at-risk automatically.
Are the re-engagement emails automated?
Yes. You can enable automated reminders for patients who are overdue for their next session. The emails are clinical and professional — not marketing — and respect each patient's care status.
Can I track symptom progress over time?
Yes. Session outcomes and patient feedback are tracked per session, so you can see the trajectory of each symptom and the overall care progress at a glance.
What happens when a patient finishes treatment?
You mark them as completed or archived. They're excluded from re-engagement reminders, so you never message someone who's finished care. Their records remain safe and accessible.
Get started — no credit card required.
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